Our Legal Expenses Insurance Consultancy Service

We offer a free, confidential consultancy service to review your Legal Expenses arrangements. At no cost, you’ll benefit from insights and recommendations to help you optimise your Legal Expenses Insurance offering. These will help you to capitalise on the opportunities offered and provide a comprehensive service to your clients at competitive premiums.

We’ll guide you through the process and make it simple for you. As part of this process we will:

• Explore your customer base to establish their specific needs.
• Assess your current policy wording and its suitability based on the customer needs we have identified.
• Review your existing claims experience and customer journeys to ensure clients receive the right service and make full use of the benefits of their policy.
• Analyse the claims your clients have had declined to identify trends and make recommendations to ensure fair treatment of your clients at every stage.
• Analyse complaints for trends and recurring themes so we can recommend ways to reduce complaints.
• Troubleshoot the sales process to ensure that clients have clarity over their covers.
• Advise on the competitiveness of the commission levels you receive for Legal Expenses covers.
• Provide alternative price and product indications to you following the assessment of the stages above for you to consider.

There is no cost for this service. If it is of interest then to discuss how we might work together in this way, please contact us by email at consultancy@lexelle.com using the button below.